Support your licensed customs brokerage — offshore, trained.
Entry preparation, HS classification support, PGA data and audit-ready archival for US, UK, Canada, Australia, EU and UAE brokers.
Overview
Licensed customs brokerage is a professional practice. Operanta supports it — we do not replace it. Our customs support desk prepares the operational data (entries, classification, PGA flags, audit trails) that flows into your licensed broker's filings. Your professional responsibility stays intact; your team stops drowning in data prep.
Why brokers use Operanta
Every licensed broker has the same problem: filing volume scales faster than trained entry-clerk hiring. Operanta absorbs the data-prep volume at 55–60% of local labour cost so your licensed staff focus on classification calls, professional judgement and client relationships.
- Entry preparation for US (ACE), UK (CDS), CA (B3 / CARM), AU (ICS), EU and UAE (Mirsal 2)
- HS classification support (advisory only — final call with your licensed broker)
- PGA data flags: FDA, USDA, EPA, DAFF, CFIA, Health Canada
- Audit-ready archive aligned to local retention rules
- Four-eyes review and independent QC on 10–20% of weekly output
- Follow-the-sun coverage for global broker networks
Customs support scope
Entry data
- Entry data preparation for target regime (US, UK, CA, AU, EU, UAE)
- HS 6–10 digit classification support (advisory)
- Duty and tax calculation checks
- Bond and continuous bond validation
- Anti-dumping / countervailing duty flags
PGA & special
- FDA prior notice and FSMA data
- USDA and CFIA agricultural documentation
- EPA / TSCA chemical documentation
- DAFF biosecurity documentation
- TCO / FTA origin verification data
Governance
- Four-eyes review on every entry data pack
- Independent QC on 10–20% weekly sample
- Audit-ready archive with local retention rules
- Zero-penalty operational scorecard
- Weekly exception review with your licensed staff
How we onboard this desk
Discovery
30-minute call to scope volume, TMS, SOPs and offshore-able tasks.
Workflow audit
We document your as-is process and highlight high-leverage offshore work.
SOP build
Co-authored SOPs, screen recordings, quality gates and QC framework.
Pilot (30 days)
Single specialist runs a controlled pilot on a sub-set of work.
Scale
Phased ramp to full team strength with named team lead.
Monthly review
Scorecard, optimisation opportunities and capacity planning.
Industries we serve with Customs Brokerage Support
- International freight forwarders (Tier 1 and SME)
- Non-Vessel Operating Common Carriers (NVOCCs)
- Customs brokers and trade compliance practices
- 3PL, contract logistics and warehousing operators
- Digital freight platforms and forwarders
Frequently asked questions
Are you a licensed customs broker?
No — deliberately. Operanta supports your licensed broker. Your licence, your professional indemnity and your CBP / HMRC / CBSA relationship remain with you.
Can you support multiple regimes in parallel?
Yes — global brokerage groups routinely deploy Operanta desks that cover US, UK, CA and AU in parallel with shared SOPs and QC.
How do you handle classification calls?
Advisory only — every classification is prepared with a documented reasoning trail and escalated to your licensed staff for final call.
Do you support post-summary corrections (PSC)?
Yes. PSC preparation and supporting-doc gathering is a routine part of the desk.
What is the typical broker's ramp time?
A single-desk pilot goes live in 21 days. Full multi-regime desks reach steady state in 8–12 weeks.
Support your licensed brokerage — without adding local seats.
Book a discovery call. We will scope the volume and propose a 60-day plan.